Terms & Conditions

Last Updated: January 2025

1. Services Agreement

By purchasing services from Gotya Marketing, you agree to these terms and conditions. Our services include custom website design, AI voicemail receptionist setup, and premium backlinks/SEO services. All services are provided as described on our website with transparent pricing.

We reserve the right to refuse service to anyone for any reason. Projects requiring content that violates laws, promotes hate speech, or infringes on intellectual property rights will not be accepted.

2. Payment Terms

Setup fees are charged once upfront before work begins. Monthly maintenance fees are billed automatically on the same date each month. All prices are in USD and exclude applicable taxes.

We accept major credit cards, debit cards, and PayPal. Payment must be received before project delivery. Late payments may result in service suspension.

You may cancel your monthly subscription at any time with no penalties. However, cancellation will result in loss of hosting and technical support services.

3. Refund Policy

We offer a 7-day satisfaction guarantee on all website projects. If you're not satisfied with your website within 7 days of launch, we will make unlimited revisions or provide a full refund of the setup fee.

Monthly maintenance fees are non-refundable but can be canceled at any time to avoid future charges. Refunds do not apply to services already rendered or third-party costs incurred on your behalf.

4. Intellectual Property

Upon full payment, you own all rights to the content, images, and text you provide. The website design and code structure remain the property of Gotya Marketing but are licensed to you for your exclusive use.

You may not resell, redistribute, or claim ownership of our proprietary code, templates, or design elements. You grant us permission to showcase your website in our portfolio and marketing materials unless otherwise requested.

5. Client Responsibilities

You are responsible for providing accurate, complete, and timely content including text, images, keywords, and any other materials needed to complete your project. Delays in providing materials may extend delivery timelines.

You warrant that all content you provide does not infringe on third-party copyrights, trademarks, or other intellectual property rights. You agree to indemnify Gotya Marketing against any claims arising from your content.

6. Service Guarantees & Limitations

While we strive for 24-hour turnaround on all projects, delivery times may vary based on project complexity and content availability. We guarantee mobile-responsive design, SEO optimization, and professional quality on all websites.

We do not guarantee specific search engine rankings or traffic results. SEO is an ongoing process affected by many factors beyond our control. Premium backlinks are provided from reputable sources, but results vary by industry and competition.

7. Limitation of Liability

Gotya Marketing is not liable for any indirect, incidental, or consequential damages arising from use of our services. Our total liability is limited to the amount you paid for the specific service in question.

We are not responsible for losses due to server downtime, third-party service failures, or circumstances beyond our reasonable control. We maintain regular backups but recommend clients keep their own backup copies of critical content.

8. Privacy Policy

We collect personal information necessary to provide our services, including name, email, phone number, and business details. This information is used solely for service delivery and will never be sold or shared with third parties.

We use industry-standard security measures to protect your data. Payment information is processed through secure third-party payment processors and is not stored on our servers.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new terms. Material changes will be communicated via email to active clients.

10. Contact Information

Questions about these terms? Contact us:

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